6351 West Montrose #272
Chicago, IL, 60634
Ordering Instructions for CDI Computers ESD112-DE-16A
Please refer to the product page for the correct contract number.
How to order products from CDI ComputersHow to order products from CDI Computers
1) Purchasers will request a quote for products from the regional representative or key contact. * See below.
2) Awarded vendors will provide a quote to purchaser.
3) Locate the contract number on the DigitalEdge website for the product you wish to purchase. This contract number must appear in the statement below on the submitted order to the awarded vendor. Purchaser shall submit a purchase order or procurement card number to the awarded vendor. All purchase documents must contain this language:
Contract number for audit verification:
4) The awarded vendor shall fill the order and ship the products directly to the purchaser at the “ship to” address.
CDI Computers Shipping and Delivery:
Our logistics team will work closely with you to deliver your equipment in the exact method and timeframe you require. Small orders are traditionally shipped using UPS ground service. If enough product is ordered to fit on a skid (roughly 60 units) we will instead use a trusted, direct courier to ship by skid and save both shipping prices and wasted packaging material.
When requesting a shipment you may request a number of services such as lift-gate service, driver assist as well as the option to specify a 3-hour window of when deliveries should arrive. You may spread shipments out to as many locations as you like and you may ask us to hold or store product for you indefinitely as you prepare to receive equipment.
CDI Computers Return and Replacement Policy:
We offer full restocking on any product that is in a closed box, new condition for up to 60 days from the invoice date. Restocking charges will be limited to 15% of the overall price of the unit at time of purchase.
CDI Computers Tracking information:
Our clients can review order history and tracking information 24/7 by signing up to our online Customer Service Module at http://csportal.cdicomputers.com.
*Contact the CDI Computers representative for your state or region to request a quote or for more information on additional related products and accessories that may be available.
Clients from any awarded state can contact the CDI Sales Manager to be directed to their dedicated account manager for information, quotes and related products or accessories.
Awarded states include: Alaska, California, Colorado, Hawaii, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Washington, Wyoming
CDI Representative Information
Michael McKean, Sales Manager.
Phone: 1-888-226-5727 ext. 3858