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General Communications, Inc. (GENCOMM)

Vendor Website

12393 S. Gateway Park Place, Suite 400
Draper, UT, 84020

Voice: 801-266-5731
Fax: 801-263-9249
kacker@gencomminc.com


Ordering Instructions for General Communications, Inc. (GENCOMM) ESD112-DE-15B

To assist eligible purchasers in complying with their purchasing laws, all purchase orders must reference the DigitalEdge Contract Number.
Please refer to the product page for the correct contract number.

How to order products from General Communications, Inc. (GENCOMM)

How to order products from GENCOMM
1) Purchasers will request a quote for products from the regional representative or key contact. * See below

2) GENCOMM will provide a quote to purchasers.

3) Locate the contract number on the DigitalEdge website for the product you wish to purchase. This contract number must appear in the statement below on the submitted order to GENCOMM. Purchaser submits a purchase order or procurement card number to GENCOMM. All purchase documents must contain this language:

Contract number for audit verification:
DigitalEdge #ESD112-DE-15B

4) Any product shipped shall be shipped FOB Manufacturer/Warehouse. The awarded vendor shall fill the order and ship the products directly to the purchaser at the “ship to” address

GENCOMM Shipping and Delivery:
All deliveries will be made during standard business hours of 8:00AM – 4:00PM, Monday through Fridays, excluding all major holidays, unless special arrangements have been made. All deliveries will be made to shipping address specified on Purchase order.
Any delays in shipping shall be communicated to the Purchaser by email or phone.
All Special Delivery or Express shipping charges will be the responsibility of the Purchaser.

GENCOMM Return and Replacement Policy:
How to Obtain an RMA number:
Email pnwteam@cbtechinc.com with the following information:
Account name
Purchase Order number
Name
Phone number
Part Number and Description
Quantity to be returned
Allow 24 for response.

RMA Criteria:
Product purchased with the last 90 days
Stock balance returns must not exceed 15 percent of purchases made within previous 90 days
Product must be within unused and reasonable condition
Must be returned in original manufacturer’s packaging
RMA numbers will expire after 20 calendar days of issuance.
Some Stock balance returns are subject to manufacturer’s warranty
Must be returned freight-prepaid

GENCOMM Tracking information:
Tracking information will be provided upon request.

*Contact the GENCOMM representative for your state or region to request a quote or for more information on additional related products and accessories that may be available.

State or region / Representative’s name / Phone number / Fax Number / Email address

Alaska

Mike Kirby | Phone: 801-266-5731 | Fax: 801-263-9249 | Email: digitaledge@gencomminc.com

William Maxwell | Phone: 530-676-1201 | Email: wmaxwell@telecor.com

California

Mike Kirby | Phone: 801-266-5731 | Fax: 801-263-9249 | Email: digitaledge@gencomminc.com

William Maxwell | Phone: 530-676-1201 | Email: wmaxwell@telecor.com

Roger Barber | Phone: 626-914-2119 | Fax: 626-963-2498 | Email: rbarberok@aol.com

Steven Doty | Phone: 408-583-8140 | Fax:408-583-8123 | Email: steve@precisioncommsystems.com

Norman Dimick | Phone: 559-458-7250 | Fax: 559-458-7254 | Email: norman@integratedfresno.com

Brent Dusenberry | Phone: 619-596-9950 | Email: brentd@standardelectronics.us

Erica Johnson | Phone: 559-271-9350 | Fax: 559-271-9354 | Email: erica@redwavecomm.com

Arlo Hanski | Phone: 818-566-8558 | Fax: 818-566-8580 | Email: arlo@tri-signal.com

Colorado

Mike Kirby | Phone: 801-266-5731 | Fax: 801-263-9249 | Email: digitaledge@gencomminc.com

William Maxwell | Phone: 530-676-1201 | Email: wmaxwell@telecor.com

Hawaii

Mike Kirby | Phone: 801-266-5731 | Fax: 801-263-9249 | Email: digitaledge@gencomminc.com

William Maxwell | Phone: 530-676-1201 | Email: wmaxwell@telecor.com

Idaho

Mike Kirby | Phone: 801-266-5731 | Fax: 801-263-9249 | Email: digitaledge@gencomminc.com

William Maxwell | Phone: 530-676-1201 | Email: wmaxwell@telecor.com

Montana

Mike Kirby | Phone: 801-266-5731 | Fax: 801-263-9249 | Email: digitaledge@gencomminc.com

William Maxwell | Phone: 530-676-1201 | Email: wmaxwell@telecor.com

Jerry Krier | Phone: 406-756-1100 | Fax: 406-756-1700 | Email: jerry@snwmt.com

Nevada

Mike Kirby | Phone: 801-266-5731 | Fax: 801-263-9249 | Email: digitaledge@gencomminc.com

William Maxwell | Phone: 530-676-1201 | Email: wmaxwell@telecor.com

New Mexico

Mike Kirby | Phone: 801-266-5731 | Fax: 801-263-9249 | Email: digitaledge@gencomminc.com

William Maxwell | Phone: 530-676-1201 | Email: wmaxwell@telecor.com

James D. Melvin, Jr | Phone: 575-885-4025 | Fax: 575-887-0960 | Email:kamsecurity@live.com

James Pitts | Phone: 505-598-5054 | Fax: 505-598-3196 | Email: jpitts@networkcablinginc.com

Oregon

Mike Kirby | Phone: 801-266-5731 | Fax: 801-263-9249 | Email: digitaledge@gencomminc.com

William Maxwell | Phone: 530-676-1201 | Email: wmaxwell@telecor.com

David Hanson | Phone: 503-627-0100 | Fax: 503-627-0110 | Email: dhanson@pointmonitor.com

Gene Durnin | Phone: 503-364-4566 | Fax: 503-364-0617 | Email: gene@salemfirealarm.com

Craig Davis | Phone: 541-423-5531 | Fax: 503-364-0617 | Email: Craig@salemfirealarm.com

Utah

Mike Kirby | Phone: 801-266-5731 | Fax: 801-263-9249 | Email: digitaledge@gencomminc.com

William Maxwell | Phone: 530-676-1201 | Email: wmaxwell@telecor.com

Washington

Mike Kirby | Phone: 801-266-5731 | Fax: 801-263-9249 | Email: digitaledge@gencomminc.com

William Maxwell | Phone: 530-676-1201 | Email: wmaxwell@telecor.com

Mike Peters | Phone: 253-472-2955 | Fax: 253-472-2974 | Email: mike@soundelectronics.com

Don Johnson | Phone: 509-443-2609 | Fax: 509-443-2722 | Email: don@camtek-inc.com

Ronda Alderete | Phone: 509-443-2609 | Fax: 509-443-2722 | Email: ronda@camtekinc.com

Wyoming

Mike Kirby | Phone: 801-266-5731 | Fax: 801-263-9249 | Email: digitaledge@gencomminc.com

William Maxwell | Phone: 530-676-1201 | Email: wmaxwell@telecor.com

Monica Alires | Phone: 307-577-8800 | Fax: 307-473-7933 | Email: hitekcomm@gmail.com


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