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Solutionz, Inc.

901 Bringham Ave
Los Angeles, CA, 90049

Voice: 888-815-6128
Fax: 714-573-7752
DE16A@solutionzinc.com


Ordering Instructions for Solutionz, Inc. ESD112-DE-16A

Vendor Website for Contract ESD112-DE-16A

>To assist eligible purchasers in complying with their purchasing laws, all purchase orders must reference the DigitalEdge Contract Number.
Please refer to the product page for the correct contract number.

How to order products from Solutionz, Inc.

How to order products from Solutionz Conferencing, Inc.

1) Purchasers will request a quote for products from the regional representative or key contact. * See below.

2) Awarded vendors will provide a quote to purchaser.

3) Locate the contract number on the DigitalEdge website for the product you wish to purchase. This contract number must appear in the statement below on the submitted order to the awarded vendor. Purchaser shall submit a purchase order or procurement card number to the awarded vendor. All purchase documents must contain this language:

Contract number for audit verification:
DigitalEdge #ESD112-DE-16A

4) The awarded vendor shall fill the order and ship the products directly to the purchaser at the “ship to” address.

Solutionz Conferencing, Inc. - Shipping and Delivery:
All product will ship FOB Destination.
All deliveries will be made during standard business hours of 8:00AM – 5:00PM, Monday through Fridays, excluding all major holidays, unless special arrangements have been made.
All deliveries will be made to the shipping address specified on Purchase order.
Any delays in shipping shall be communicated to the Purchaser by email or phone.
All Special Delivery or Express shipping charges will be the responsibility of the Purchaser.
Solutionz Conferencing, Inc. will be responsible for shipping errors.

Solutionz Conferencing, Inc. - Return and Replacement Policy:
How to Obtain an RMA number
Email RMARequests@SolutionzInc.com with the following information:

• Account name
• Purchase Order number
• Name
• Phone number
• Part Number and Description
• Quantity to be returned

Please allow 3 business days for response. Alternatively you can reach out to your Solutionz representative for assistance with RMA’s.

RMA Criteria
Product purchased within the last 90 days
Stock balance returns must not exceed 15 percent of purchases made within previous 90 days
Product must be within unused and reasonable condition
Must be returned in original manufacturer’s packaging
RMA numbers will expire after 20 calendar days of issuance.
Some Stock balance returns are subject to manufacturer’s warranty
Must be returned freight-prepaid

Solutionz Conferencing, Inc. - Tracking information:
Tracking information will be provided upon request by contacting Tracking@SolutionzInc.com. Please be sure to include:

• Customer Account Name
• Sales Order or Estimate number

Alternatively, you can reach out to your Solutionz representative.

Contact the Solutionz Conferencing, Inc. representative for your state or region to request a quote or for more information on additional related products and accessories that may be available

Alaska:
Kristin DeProspero / kdepropsero@solutionzinc.com / p: 678-354-2445 / f: 310-943-2388

California:
Myrella Heimbuck / Northern / mheimbuck@solutionzinc.com / p: 408-854-8184 / f: 310-943-2388

Percy Pineda / Southern / ppineda@solutionzinc.com / p: 310-571-1207 x8909 / f: 310-943-2388

Colorado:
Mark Lozito / mlozito@solutionzinc.com / p: 480-360-3331 / f: 310-943-2388

Hawaii:
Myrella Heimbuck / mheimbuck@solutionzinc.com / p: 408-854-8184 / f: 310-943-2388

Idaho:
Shawn Fernandez /sfernandez@solutionzinc.com / p: 503-625-0810 / f: 310-943-2388

Montana:
Shawn Fernandez /sfernandez@solutionzinc.com / p: 503-625-0810 / f: 310-943-2388

Nevada:
Myrella Heimbuck / Northern / mheimbuck@solutionzinc.com / p: 408-854-8184 / f: 310-943-2388

Victor Gonzalez / Southern / vgonzalez@solutionzinc.com / p: 949-206-9957 / f: 310-943-2388

New Mexico:
Mark Lozito / mlozito@solutionzinc.com / p: 480-360-3331 / f: 310-943-2388

Oregon:
Shawn Fernandez /sfernandez@solutionzinc.com / p: 503-625-0810 / f: 310-943-2388

Utah:
Mark Lozito / mlozito@solutionzinc.com / p: 480-360-3331 / f: 310-943-2388

Washington:
Shawn Fernandez /sfernandez@solutionzinc.com / p: 503-625-0810 / f: 310-943-2388

Wyoming:
Shawn Fernandez /sfernandez@solutionzinc.com / p: 503-625-0810 / f: 310-943-2388






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