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Solutionz, Inc.

901 Bringham Ave
Los Angeles, CA, 90049

Voice: 888-815-6128
Fax: 714-573-7752
DE16A@solutionzinc.com


Ordering Instructions for Solutionz, Inc. ESD112-DE-16A

Vendor Website for Contract ESD112-DE-16A

>To assist eligible purchasers in complying with their purchasing laws, all purchase orders must reference the DigitalEdge Contract Number. Please refer to the product page for the correct contract number.


How to order products from Solutionz, Inc.

How to order products from Solutionz Conferencing, Inc. 1) Purchasers will request a quote for products from the regional representative or key contact. * See below. 2) Awarded vendors will provide a quote to purchaser. 3) Locate the contract number on the DigitalEdge website for the product you wish to purchase. This contract number must appear in the statement below on the submitted order to the awarded vendor. Purchaser shall submit a purchase order or procurement card number to the awarded vendor. All purchase documents must contain this language: Contract number for audit verification: DigitalEdge #ESD112-DE-16A 4) The awarded vendor shall fill the order and ship the products directly to the purchaser at the “ship to” address. Solutionz Conferencing, Inc. - Shipping and Delivery: All product will ship FOB Destination. All deliveries will be made during standard business hours of 8:00AM – 5:00PM, Monday through Fridays, excluding all major holidays, unless special arrangements have been made. All deliveries will be made to the shipping address specified on Purchase order. Any delays in shipping shall be communicated to the Purchaser by email or phone. All Special Delivery or Express shipping charges will be the responsibility of the Purchaser. Solutionz Conferencing, Inc. will be responsible for shipping errors. Solutionz Conferencing, Inc. - Return and Replacement Policy: How to Obtain an RMA number Email RMARequests@SolutionzInc.com with the following information: • Account name • Purchase Order number • Name • Phone number • Part Number and Description • Quantity to be returned Please allow 3 business days for response. Alternatively you can reach out to your Solutionz representative for assistance with RMA’s. RMA Criteria Product purchased within the last 90 days Stock balance returns must not exceed 15 percent of purchases made within previous 90 days Product must be within unused and reasonable condition Must be returned in original manufacturer’s packaging RMA numbers will expire after 20 calendar days of issuance. Some Stock balance returns are subject to manufacturer’s warranty Must be returned freight-prepaid Solutionz Conferencing, Inc. - Tracking information: Tracking information will be provided upon request by contacting Tracking@SolutionzInc.com. Please be sure to include: • Customer Account Name • Sales Order or Estimate number Alternatively, you can reach out to your Solutionz representative. Contact the Solutionz Conferencing, Inc. representative for your state or region to request a quote or for more information on additional related products and accessories that may be available Alaska: Kristin DeProspero / kdepropsero@solutionzinc.com / p: 678-354-2445 / f: 310-943-2388 California: Myrella Heimbuck / Northern / mheimbuck@solutionzinc.com / p: 408-854-8184 / f: 310-943-2388 Percy Pineda / Southern / ppineda@solutionzinc.com / p: 310-571-1207 x8909 / f: 310-943-2388 Colorado: Mark Lozito / mlozito@solutionzinc.com / p: 480-360-3331 / f: 310-943-2388 Hawaii: Myrella Heimbuck / mheimbuck@solutionzinc.com / p: 408-854-8184 / f: 310-943-2388 Idaho: Shawn Fernandez /sfernandez@solutionzinc.com / p: 503-625-0810 / f: 310-943-2388 Montana: Shawn Fernandez /sfernandez@solutionzinc.com / p: 503-625-0810 / f: 310-943-2388 Nevada: Myrella Heimbuck / Northern / mheimbuck@solutionzinc.com / p: 408-854-8184 / f: 310-943-2388 Victor Gonzalez / Southern / vgonzalez@solutionzinc.com / p: 949-206-9957 / f: 310-943-2388 New Mexico: Mark Lozito / mlozito@solutionzinc.com / p: 480-360-3331 / f: 310-943-2388 Oregon: Shawn Fernandez /sfernandez@solutionzinc.com / p: 503-625-0810 / f: 310-943-2388 Utah: Mark Lozito / mlozito@solutionzinc.com / p: 480-360-3331 / f: 310-943-2388 Washington: Shawn Fernandez /sfernandez@solutionzinc.com / p: 503-625-0810 / f: 310-943-2388 Wyoming: Shawn Fernandez /sfernandez@solutionzinc.com / p: 503-625-0810 / f: 310-943-2388

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